OLG admits to dropping the ball in paying customers following Super Bowl promo Globalnews.ca
The OLG said that the problem has since been largely solved and claimed that anyone who is still awaiting baking verification did not submit the required documents.
Topics
- Watch
- World
- Canada
- LocalChange location
- Politics
- Money
- Health
- Entertainment
- Lifestyle
- Perspectives
- Sports
- Shopping
- Commentary
- Contests
- Podcasts
- U.S. News
TV Programs
- Global National
- West Block
- The Morning Show
- Video Centre
- More…
Connect
- Email alerts
- Alexa
- Breaking News Alerts from Global News
- License Content
- Contact Us
NationalChangeCloseChangeClose- Barrie
-
BC
-
Calgary
-
Durham
-
Edmonton
-
Guelph
-
Halifax
-
Hamilton
-
Kingston
-
Kitchener
-
Lethbridge
-
London
-
Montreal
-
New Brunswick
-
Okanagan
-
Ottawa
-
Peterborough
-
Regina
-
Saskatoon
-
Toronto
-
Winnipeg
-
Watch
-
World
-
Canada
-
LocalChange location
-
Politics
-
Money
-
Health
-
Entertainment
-
Lifestyle
-
Perspectives
-
Sports
-
Shopping
-
Commentary
-
Contests
-
Podcasts
-
U.S. News
-
Global National
-
West Block
-
The Morning Show
-
Video Centre
-
More…
-
Email alerts
-
Alexa
-
Breaking News Alerts from Global News
-
License Content
-
Contact Us
your local region
National- Barrie
- BC
- Calgary
- Durham
- Edmonton
- Guelph
- Halifax
- Hamilton
- Kingston
- Kitchener
- Lethbridge
- London
- Montreal
- New Brunswick
- Okanagan
- Ottawa
- Peterborough
- Regina
- Saskatoon
- Toronto
- Winnipeg
NationalShare this item on Facebook facebookShare this item on Twitter twitterSend this page to someone via email emailShare this item via WhatsApp whatsappShare this item on Pocket pocketShare this item via Telegram telegramShare this item on Reddit redditShare this item on BlueSky blueskyCopy article link Copy link - All event types
- Comedy
- Festival
- Food
- Health
- Music
- Sports
- Theatre
- Virtual
- Other
Quick Search
Trending Now
Instructions:
- Press the share icon on your browser
- Select Add to Home Screen
- Press Add Want to discuss? Please read our Commenting Policy first.
By Ryan Rocca Global News Posted May 6, 2024 2:21 pmUpdated May 6, 2024 3:10 pm2 min read If you get Global News from Instagram or Facebook - that will be changing. Find out how you can still connect with us.
Hide message bar10:19A closer look at sports betting controversiesWATCH: A closer look at sports betting controversies – Apr 2, 2024Leave a commentShare this item on FacebookShare this item via WhatsAppShare this item on TwitterSend this page to someone via emailSee more sharing options
ShareClose
Share this item on Facebook facebookShare this item on Twitter twitterSend this page to someone via email emailShare this item via WhatsApp whatsappShare this item on Pocket pocketShare this item via Telegram telegramShare this item on Reddit redditShare this item on BlueSky blueskyCopy article link Copy linkDescrease article font sizeIncrease article font sizeThe Ontario Lottery and Gaming Corporation (OLG) says it “regrets” delays in paying customers — some of whom waited a number of weeks — following an “exceptionally popular” Super Bowl promotion.
The Crown corporation said that the problem has since been largely solved and claimed that anyone who is still awaiting verification of their banking information did not submit the required documents.
1:54Sports betting ads should be banned in Canada due to risk for youth, advocates say“All new customers who registered for the Proline+ Super Bowl promotion, who provided the proper information to allow for the one-time verification of their bank accounts, have been processed and are able to withdraw their winnings from their OLG.ca accounts,” the OLG told Global News.
Story continues below advertisement“Those new Super Bowl promotion customers, who have yet to provide the required information, will be reviewed and processed as a high priority, once we receive the requested documentation from the customer.
Get breaking National news
For news impacting Canada and around the world, sign up for breaking news alerts delivered directly to you when they happen.By providing your email address, you have read and agree to Global News’ Terms and Conditions and Privacy Policy.“Our process and capacity to manage these requests is much improved, and accounts can be verified quickly following receipt of all required information.”
2:29Experts caution sports betters ahead of Super BowlGlobal News asked the OLG if accounts still awaiting verification have been told that they didn’t submit the required documents, or if additional documents were requested from those users.
“We are always updating information on this matter or timelines, etc., on our website, especially when people log-in,” the corporation said.
“We communicate directly with the customer when we review their documents.”
The OLG said it will also be sending out a general communication to all new users.
Story continues below advertisement“OLG is committed to delivering an excellent customer experience and regrets the delays caused by our exceptionally popular Super Bowl promotion,” the corporation said.
“We are pleased to see service levels returning to our high standard of customer care.”
The OLG noted that it continues to get new customers who also need to be processed.
“If they don’t provide all the proper information, then their requests are delayed as well,” it said.
Related News- Some Super Bowl bettors in Ontario who won still haven’t been paid. Here’s why
Journalistic standards Comment Report an error © 2024 Global News, a division of Corus Entertainment Inc. Share this item on Facebook facebookShare this item on Twitter twitterSend this page to someone via email emailShare this item via WhatsApp whatsappShare this item on Pocket pocketShare this item via Telegram telegramShare this item on Reddit redditShare this item on BlueSky blueskyCopy article link Copy link For news impacting Canada and around the world, sign up for breaking news alerts delivered directly to you when they happen. By providing your email address, you have read and agree to Global News’ Terms and Conditions and Privacy Policy.
FAQ
Does Proline still exist?
Bet in-store with PROLINE! It’s easy to play and NO account is required! OR sign-up and play online anytime and anywhere with PROLINE+! We’re Ontario’s original sportsbook.
How long does OLG proline withdrawal take?
At OLG, we aim to process withdrawal requests within one business day. After processing, the request is sent to the respective banks. The time it takes for the final transfer is then managed by the banks. Generally, players find that this process takes between one to five business days.
Is Proline Plus legit?
Yes. Proline+ makes it super easy to find events that you may bet upon in the moment. As you access their platform, in the main upper navigation, you can find the “Live Betting” tab. Click or tap this to open a page that has all the ongoing events of the moment, across all sports.
What is the maximum proline limit on OLG?
When playing PROLINE in-store, there is a maximum wager limit of $100. Multiple wagers can be made at a single location. The POOLS wagering limit is $500 per player, per day.
How to Download WSOP NV
How to Download WSOP NV 1. Visit the WSOP site 2. Locate the download link and click on it 3. When the download completes, run the installation on your device 4. When the installation completes, you can log in with your existing account or register if you do not already have one 5. Make a deposit via the mobile interface to fund your account 6. You will have access to all tournaments and cash games available via the desktop software
Is Proline Plus legit?
Yes. Proline+ makes it super easy to find events that you may bet upon in the moment. As you access their platform, in the main upper navigation, you can find the “Live Betting” tab. Click or tap this to open a page that has all the ongoing events of the moment, across all sports.
Proline: Quick Guide to Anxiety Relief with Lorazepam
Proline tablets are used to help manage anxiety and related symptoms. They’re typically prescribed for short-term relief of anxiety, with the goal of reducing worry, restlessness, and nervous tension. For some people, this can also improve sleep when anxiety is a contributing factor. Key points to include in a blog-style read What Proline does: It acts on brain chemistry to ease anxious thoughts and physical symptoms like a racing heart or sweaty palms, making it easier to carry out daily activities.
Why is Proline not working?
Possible Reason #1: Poor Service ProLine requires stable access to the internet (via data or wifi) to function properly. This means it will struggle to load or respond if you are in an area with poor service or damaged cell towers (which can happen after large storms).
How has technology influenced the game of roulette?
How has technology influenced the game of roulette, such as with electronic and automated versions of the game? One of the most significant technological advancements in the game of roulette has been the introduction of electronic roulette tables. These tables feature a digital display that simulates the spinning of the roulette wheel, and players can place their bets on a touchscreen interface. This allows for faster gameplay, as the wheel can be spun more frequently than with a traditional roulette table.
PROLINE+ allows you to bet on sports online, using your olg.ca account, with single event betting, dynamic competitive odds, live betting & more. Visit our website for more information!
This site only collects related articles. Viewing the original, please copy and open the following link:OLG admits to dropping the ball in paying customers following Super Bowl promo Globalnews.ca
